Introduction
DavaExpress (A unit of Peoplik Services LLP) is a Bihar-based healthcare service startup focused on improving access to essential medicines across urban, semi-urban, and rural areas.
The venture aims to address the critical gap in medicine availability and last-mile delivery, particularly for elderly patients, chronic disease users, and families residing in under served regions.
DavaExpress leverages simple digital tools and local partnerships to ensure safe, reliable, and timely delivery of genuine medicines.
Background & Need Identification
Despite improvements in healthcare infrastructure, a significant population in Bihar continues to face challenges such as:
- Non-availability of medicines at nearby pharmacies
- High travel cost and time to access medicines
- Dependence on others, especially for elderly patients
- Limited penetration of app-based healthcare platforms
DavaExpress was conceptualized after observing these ground-level challenges and recognizing the need for a rural-first, easy-to-use medicine delivery solution.
Solution & Approach
DavaExpress provides a WhatsApp-based medicine ordering system, eliminating the need for complex mobile applications. Customers can share their prescription or medicine list and receive doorstep delivery through a verified pharmacy network.
Key operational highlights:
- Partnerships with licensed local pharmacies
- Same-day delivery in Patna
- 2–3 day delivery across other districts of Bihar
- Assisted ordering for elderly and non-tech users
- Transparent pricing and genuine medicines
Organizational & Team Structure
DavaExpress is promoted by Peoplik Services LLP and led by Jan Ranjan Patel, Founder, who brings experience in operations management, customer handling, and grassroots business execution.
The organization operates through:
- A central coordination and customer support team
- Local pharmacy partners
- Delivery associates trained for safe medicine handling
The team follows standard operating procedures to ensure quality, compliance, and customer satisfaction.
Current Status & Achievements
- Operational presence in Bihar and select regions of Jharkhand and Uttar Pradesh
- Thousands of recurring customers served
- Network of licensed pharmacy and distributor partners
- Recognized under the Bihar Startup Mission
- Demonstrated revenue traction and sustainable unit economics
Vision & Objectives
The long-term objectives of DavaExpress align with public healthcare goals:
- To strengthen last-mile access to essential medicines
- To support elderly and rural populations with reliable healthcare services
- To enable local pharmacy participation through digital integration
- To expand operations across all districts of Bihar
- To build a trusted and compliant healthcare delivery ecosystem
Alignment with Government & Startup Mission
DavaExpress directly supports:
- Digital inclusion through simple technology adoption
- Employment generation via local pharmacy and delivery partnerships
- Healthcare accessibility in under served areas
- Promotion of local businesses through partnership-based models
The initiative aligns with the broader objectives of Startup India and State Startup Missions focused on innovation, inclusion, and social impact.
Conclusion
DavaExpress represents a scalable, impact-driven healthcare delivery model rooted in local realities. By combining digital simplicity with strong local partnerships, the startup aims to contribute meaningfully to healthcare accessibility and economic participation in Bihar.